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Helping individuals and families navigate the end of life is deeply personal work. Every conversation requires compassion, professionalism, and trust. A well written client agreement helps create that trust by clearly outlining your role, establishing expectations, and documenting important business policies before services begin. This Death Doula Service Agreement Template is designed specifically for Death Doulas and End of Life Doulas who want to provide a thoughtful, organized, and professional client experience while protecting their practice.
Whether you provide emotional companionship, vigil support, legacy planning, family guidance, advance care planning, or other end of life services, this fully editable agreement provides a professional framework that allows you to confidently welcome new clients while maintaining clear boundaries throughout your working relationship.
What's Included
• What Is a Death Doula
Defines the professional role of a Death Doula and explains the emotional, educational, practical, and non-medical support provided to individuals and families during the end-of-life journey.
• Limitations of the Death Doula
Clearly establishes professional boundaries and explains that Death Doulas do not provide medical, legal, financial, or mental health services.
• Scope of Practice
Defines the professional responsibilities of the Death Doula, including emotional support, end of life education, legacy planning, family guidance, vigil support, advocacy within the accepted scope of practice, and community resource referrals.
• Scope of Services
Establishes the services covered under the agreement while allowing the specific services selected by the client to be identified through your invoice, estimate, service proposal, Rate Sheet, package selection, or other pricing documentation.
• Client Responsibilities
Outlines the client's responsibilities throughout the professional relationship, including communication, providing accurate information, maintaining a respectful environment, and fulfilling agreed upon obligations.
• Death Doula Responsibilities
Explains your commitment to providing compassionate, respectful, ethical, and professional support while practicing within accepted professional standards.
• Scheduling and Availability
Defines appointment scheduling, availability, communication expectations, and service hours.
• Rates and Payment Terms
Explains that payment obligations are governed by your Rate Sheet, invoice, estimate, service proposal, package selection, or other accepted pricing documentation incorporated into the agreement.
• Late Payments and Chargebacks
Addresses overdue balances, payment disputes, chargebacks, and your rights when payment obligations are not fulfilled.
• Cancellation, Refund, and Rescheduling Policy
Explains how cancellations, refunds, rescheduled services, and related situations are handled under the agreement.
• Health and Safety
Establishes expectations that help maintain a safe and respectful environment for clients, families, caregivers, and the Death Doula.
• Communicable Illness Policy
Explains illness notification requirements and circumstances that may require services to be postponed or modified.
• Confidentiality and Privacy
Describes how client information, agreements, communications, payment records, and other business documentation are maintained and protected.
• Photography and Videography Release
Includes an optional authorization allowing clients or families to approve or decline the use of photographs, videos, testimonials, or other promotional materials.
• Liability
Clarifies the limitations of liability applicable to services provided under the agreement while reinforcing the Death Doula's non medical role.
• No Guarantee of Outcomes
Explains that every individual's end of life journey is unique and that no specific emotional, spiritual, personal, or family outcomes can be guaranteed.
• Termination of Agreement
Establishes the circumstances under which either party may terminate the professional relationship.
• Indemnification
Provides additional legal protection by outlining each party's responsibilities should covered claims arise.
• General Provisions
Includes important legal provisions that strengthen and govern the overall agreement.
Why You'll Love This Template
Supporting clients during one of life's most meaningful transitions requires more than compassion. It requires professionalism, organization, and clear communication. This fully editable Microsoft Word template allows you to personalize your agreement with your business name, branding, policies, and contact information while creating a polished client experience. Designed to save you time and strengthen your business, this agreement helps establish expectations, reduce misunderstandings, protect your practice, and provide clients with confidence from your very first interaction.
How It Works
What You Will Receive
• One instant digital download containing your editable Microsoft Word (.docx) Death Doula Service Agreement Template, available immediately after purchase.
• Access your file through the download link provided after checkout, your order confirmation email, or your customer account if one was created during checkout.
• For the best experience, we recommend downloading and editing your file on a desktop or laptop computer using Microsoft Word.
Please Note
• Personal Use Only: This template is for your personal business use only. You may not copy, share, redistribute, reproduce, resell, sublicense, modify for resale, or claim ownership of this template.
• Digital Product: No physical product will be shipped. Your purchase includes an instant digital download available immediately after checkout.
• All Sales Are Final: Due to the digital nature of this product, all sales are non-refundable.
• Disclaimer: This template is provided for educational, informational, and business purposes only and should not be considered legal advice. Business laws vary by location. Please consult a qualified attorney regarding your specific legal and business requirements.
A thoughtful client experience begins long before services are provided. By documenting expectations, responsibilities, and professional boundaries from the start, this agreement helps you build trust, strengthen communication, and provide compassionate end of life support with confidence.
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